Userplane is always looking to improve the value we provide our customers. Your goal is basically our goal; drive engagement on your site and we have some important news to share with you…

Today we are excited to announce new lower prices in an all-in-one package! Meaning, anyone can get Userplane’s Webmessenger with Presence Bar, Webchat with Minichat, Webrecorder, Desktop, and Boards all for one low price. For more information on our pricing, go to Userplane.com.

Along with these changes, as of November 6th, 2009, we will no longer support a free, unlimited service. If you are currently a Free Integrated customer, we will happily support your use of the service without imposing our normal monthly license fees. However, your account may be subject to excess bandwidth charges.

The best way to determine what this means for you is to reach out directly to one of our Support representatives. They will work with you to figure out how your account will be affected by these changes. Please email support@userplane.com with any questions or to set up a time to review your account.

 We appreciate your business and hope to continue working with you. Please send any comments or questions to sales@userplane.com.